Product Issue Support

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At Bob's Discount Furniture, we’re committed to ensuring your satisfaction long after your purchase. Our Product Service and Goof Proof® Protection Plan provide peace of mind by covering a range of issues that may arise with your furniture, from accidental damage to necessary repairs. Whether you’ve opted for Goof Proof® coverage or need service for an issue with your product, we’ve got you covered.

Goof Proof Protection Plan

The Goof Proof® Protection Plan is designed to protect your furniture from unexpected accidents, such as spills, stains, and physical damage. If something happens, you can file a claim, and we’ll work with you.

Product Service

In addition to Goof Proof®, we offer Product Service for furniture repairs and issues. Here’s what our service covers:

  • Factory Standards: If your furniture needs repairs, we restore it to the manufacturer’s factory standards, ensuring it functions and looks as it did when first purchased.

  • For information about product service or repair, please refer to our Terms of Sale. This section outlines the specifics of our warranty coverage, return policies, and conditions under which repairs may be requested.