Here’s what your service team should do during your service visit
BOBtastic Greeting
Introduce themselves and review the details of the service appointment
Take precautions to protect your home from damage
BOBtastic Service
Thoroughly inspect your product
Review a plan for resolving your product concern
Clean up area and return merchandise to original place
BOBtastic Support
Part order is needed
Item is unrepairabl
Concern is not covered under warrant
Here’s what your Furniture Expert cannot do during your service visit:
Relocate or remove any old furniture or mattresses
Service furniture not included on the scheduled appointment