--- title: "BOBtastic In-Home Service Checklist" slug: "bobtastic-in-home-service-checklist" updated: 2026-05-11T16:09:54Z published: 2026-05-11T16:09:54Z canonical: "help.mybobs.com/bobtastic-in-home-service-checklist" --- > ## Documentation Index > Fetch the complete documentation index at: https://help.mybobs.com/llms.txt > Use this file to discover all available pages before exploring further. # BOBtastic In-Home Service Checklist ### Here’s what your service team should do during your service visit #### BOBtastic Greeting - Introduce themselves and review the details of the service appointment - Take precautions to protect your home from damage #### BOBtastic Service - Thoroughly inspect your product - Review a plan for resolving your product concern - Clean up area and return merchandise to original place #### BOBtastic Support - Part order is needed - Item is unrepairabl - Concern is not covered under warrant ### Here’s what your Furniture Expert cannot do during your service visit: - Relocate or remove any old furniture or mattresses - Service furniture not included on the scheduled appointment